UX Feedback re: Demographics Survey on Mobile Device

When completing the Basic Test (and probably the longer tests as well?), there is a required demographics survey afterwards. I apologize that I did not take screenshots, but I want to point out that the way the survey UX was laid out (possibly given my particular zoom settings on my mobile browser), it was not clear that there was more to the survey than the first couple questions. That is, after completing the first couple questions, I would then try to press the submit button (which was always present)—however, there was no indication that the survey had submitted or failed… unless I (which I had only later realized) scrolled down to see the unanswered, required questions. For some individuals, I would think this could be a confusing, if not frustrating, experience.

I hope this makes sense, and if not, I can try explain further and/or reproduce the issuse with screenshots. I would suggest either removing the always available “submit” button (such as moving it the end of the survey) or at least providing more obvious feedback (such as through automatic scrolling to the unanswered question, etc.) when pressed.

Thank you for your awesome work!

Upvoters
Status

Completed

Board

📥 Feedback

Date

10 months ago

Author

Anrey Wang

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